Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your data.

Last updated: December 15, 2023

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a transaction, or contact us for support. This may include your name, email address, phone number, company information, and payment details.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage
  • Detect and prevent fraudulent transactions

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in specific circumstances such as with service providers who assist us in operating our platform, when required by law, or to protect our rights and safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal information
  • Rectify or update your personal information
  • Delete your personal information
  • Restrict or object to our processing of your personal information
  • Receive your personal information in a portable format
  • Withdraw your consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

8. Third-Party Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@efimart.com

Phone: +254 700 000 000

Address:
Pili Trade Center
Mombasa Road, Nairobi
Kenya